Our Processes

Revolutionizing
Mortgage Processes With MSuite.ai

  • Document Indexing
  • Government Insuring
  • Bank Statement Income Calculation
  • Pre-Purchase Review
  • Debt Monitoring
  • Appraisal Review
What is MSuite

Exploring MSuite -
A Digital Mortgage Enabler

A Peak into Mortgage Automation Excellence

MSuite offers a comprehensive solution designed to revolutionize mortgage ops. At its core, MSuite, with its ability to handle 1000’s of documents by harnessesing the power of AI and ML to transform critical loan processing tasks.

MSuite’s skills include

  • Document Indexing
  • Document Versioning
  • Data Extraction
  • Workflow Automation
  • Rule Engine

What sets MSuite apart is its "Automation as a Service" model. This approach means that the MSuite implementation team identifies, builds, and manages automated workflows, allowing lenders to significantly reduce origination costs without the risks and upfront investments typically associated with technology adoption or overhauls.

Whether deployed via cloud or on-premise, MSuite seamlessly integrates with leading LOS and servicing systems, ensuring a smooth transition and minimal disruption to existing operations.

Implementation

MSuite Implementation -
Championing Your Process Efficacy


A comprehensive ecosystem designed to revolutionize your entire mortgage operation. MSuite streamlines every step of the lending process, from document intake to final approval. Let's dive into the core components that power this platform and see how they come together to transform your lending business:

01

Connector Module

  • Integrates with LOS, 3rd party vendors, and service systems
  • Pulls data from SFTP, emails, and direct uploads
02

Indexing Engine

  • Recognizes 1000’s of document types
  • Maintains 98% accuracy in automated workflows
03

Data Extraction Engine

  • Extracts data from Structured as well as Unstructured documents
  • 99% accuracy in extracting critical loan data
04

Rule Engine

  • Thousands of pre-built rules and easy interface to add additional custom rules
  • Adapts to evolving business needs and regulations
  • Implementation of checklist based workflows
05

Reporting Engine

  • Generates standard and custom reports
  • Provides actionable insights to drive operational efficiencies
  • Provides trend charts for performance tracking
06

Human in the loop

  • Have mortgage professionals review any exceptions
  • Intuitive and robust UI that captures time spent on every exception, file and business process
Benefits of MSuite

Benefits - Delivering Unparalleled Value Across Your Mortgage Operations

MSuite delivers a host of transformative benefits that directly address the pain points of modern mortgage lending:

Unparalleled Scalability

Eliminate processing capacity limitations. Manage 100% more volume in matter of days, providing unprecedented flexibility to meet market demands.

Accelerated Turn Times

Automate tasks for up to 60% quicker turn times. Complete document indexing, data extraction and workflow completion in minutes instead of hours.

Substantial Cost Savings

Drive significant financial benefits with up to 70% cost savings on manual processes handled onshore and up to 30% savings for offshore processes.

Enhanced Accuracy

Leverage AI and ML to reduce indexing, data input and review errors by up to 80%, ensuring consistency across all processed documents and workflows.

Improved Agility

With up to 75% less effort, you can Make changes to document placeholders or map data points within the LOS, allowing for quick adaptations to regulatory changes or business needs.

Regulatory Compliance

Ensure adherence to complex, ever-changing regulatory requirements with precise data extraction and processing capabilities.

The Difference

The MSuite Difference

MSuite is purpose-built for mortgage lending, offering a level of specialization that generic solutions simply can't match.

Advanced AI and ML Capabilities

  • Continuous learning and improvement
  • In-built ML algorithm with feedback loop
  • Adapts to new document types and industry standards

Specialized Computer Vision

  • Tuned specifically for mortgage documentation
  • Processes structured and unstructured documents
  • Built-in image enhancement and noise cancellation
  • High accuracy even with poor-quality scans or complex layouts

Intelligent Exception Handling

  • Manages anomalies without faltering
  • Reduces the need for manual intervention
  • Ensures smooth operations in complex scenarios

Automation as a Service" Model

  • No heavy investment in technology infrastructure is required
  • No need to maintain a large IT team
  • MSuite experts manage the entire automation journey, from identifying opportunities to ongoing optimization

Request a Custom ROI Analysis:

Let us show you the potential cost savings and efficiency gains MSuite can bring to your organization.

Schedule a Demo:

Experience firsthand how MSuite can transform your specific workflows.

The Demo

A Detailed Look at How MSuite Delivers Value

Client Achievement Statistics

MSuite's Real-World Impact in Compelling Stats


The true measure of MSuite's impact lies in the remarkable results our clients have achieved. Here are some compelling statistics that showcase the transformative power of MSuite:

Document Indexing

200M+

Pages Successfully Indexed

Cost Savings

Dropping operational costs by

50%

or more

Debt Monitoring

250,000+

Loans Automatically Monitored

No capital Investment

A true pay-as-you-go model

Co-issue/MSR
Transfer Automation

150,000+

Pages Successfully Indexed

Testimonials

Words from Our MSuite
Customers

Getting loans sold quickly starts with reviewing closed loan packages, and MSuite is a huge help there. It indexes closed loan packages within minutes and identifies missing documents, if any. The efficiencies gained from automated doc indexing and review enhance the productivity of our post-closers by 40% and reduce our average time to sell a loan from 6 days to 5 days
Leading Retail Lender
West Coast
From automating debt monitoring to indexing closing packages and automating a long checklist-based manual review for Govt. insuring, MSuite has already transformed parts of the origination workflows, and we look forward to doing more. It was an obvious choice as we didn’t need to worry about large upfront investment or bogging down our internal tech team for implementation. We have reduced our costs in these areas by 50% with automation, and the errors have been reduced by 70%.
SVP
One of the Top 10 Retail Lenders
Reviewing and boarding thousands of loans within 10 days in a month was not just hard to staff for but also prone to errors and delays. MSuite made it a breeze as it automated the entire workflow for document indexing, extraction of data points from loan docs, automated review with over a thousand business rules for data consistency and document availability. Besides saving us over $100K per month in cost of labor, it gives us the flexibility to double down on our volume as needed to make the most of market condition.
One of the Largest TPO Lenders
$500B of Servicing Portfolio
The Story

The Digital Mortgage
Revolution: The MSuite Story

In 2017, Flatworld was collaborating with over a dozen mortgage lenders seeking to streamline their processes and reduce errors in their numerous fragmented, manual, and costly workflows. During a company workshop, it became clear that many team members were struggling with repetitive tasks, leading to diminished learning and development opportunities.

It was in this setting that MSuite was conceived, with full support from the board and the necessary intellectual resources to tackle this challenge. We recognized that addressing the needs of lending processes required both deep domain expertise and technological innovation—both of which Flatworld possessed.

From the first customer in 2019 to serving some of the top lenders in the country, MSuite has come a long way. As AI technology evolves, MSuite's skills continuously improve, and our problem-solving capabilities expand with each new solution added to the suite. MSuite already processes 30,000+ loans per month and that number continues to grow rapidly…we invite you to join in the journey and reap the returns on our investments.